Frequently Asked Questions & Troubleshooting


What are the file types that are accepted for the upload of pictures and videos?

The max image file size is: 800MB

The max video file size is: 800MB

Image file types accepted: .jpg, .jpeg, .gif

Video file types: .mov, .avi, .flv, .mpg, .mp4, .mts, .wmv, .mpeg4, .mkv, .webm, .3gp, .ts

 
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