We are aware and working on the following issues: Group management, layouts, view PDF from history page, creating new custom exercises, upgrading to Pro, new Pro membership sign ups, logo branding, updating payment info, receipt PDFs and changing image sizes (small medium large) when searching exercises.
For status updates, please visit our status page.
If you have any technical IT related questions regarding the malware attack, you can email our IT team at security.response@HEP2go.com
We took action to secure our systems, investigate the issue and strengthen our security measures. System is operational and clear of malware.
A thorough network scan by us and multiple 3rd party testing conducted on HEP2go's platform. The scan utilized the latest software and tools to meticulously examine all network devices and endpoints for any signs of malware or viruses. After detailed analysis, no malware or viruses were detected.
Your security is our top priority and we appreciate your continued trust in us. We remain committed to providing you with a safe and reliable experience.
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